Unable to Log In to Livara

Modified on Mon, Oct 13 at 12:52 PM

If you can’t log in to your Livara account, try these steps:


1️⃣ Check You’re on the Right Site/App


2️⃣ Double-Check Your Email & Password

  • Make sure your email is the one you registered with

  • Passwords are case-sensitive


3️⃣ Reset Your Password

  • Click “Forgot Password?” on the login page

  • Enter your registered email

  • Check your inbox (and Spam/Junk folder) for the 6-digit verification code

  • Enter the code and set a new password


4️⃣ Verify Your Email is Activated

  • If you never completed registration, search your inbox for "Activate Your Livara Health Account"

  • Click the latest link and finish registration

  • Contact support@livarahealth.com to receive a new link if needed


Still Can’t Log In?

Contact us at support@livarahealth.com and include:

  • Your full name and DOB

  • The email address you registered with

  • A screenshot of the error (if possible)


Submit a ticket HERE if you have not already.

Our team Typically responds within 1 business day. General hours for support are 7:30am PST to 3:00pm PST.



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